Virtual Consult Terms and Conditions for Doctors:

For providing consultation services through this platform, you hereby confirm that:

1. You are a Registered Medical Practitioner enrolled in the Indian Medical Register and / or the State Medical Register under the under the Indian Medical Council Act, 1956.
2. You have read and understood the Telemedicine Practice Guidelines dated 25th March, 2020 issued by the Board of Governors (“Guidelines”) (in supersession of the erstwhile Medical Council of India Guidelines), which are applicable to you, and you confirm to abide by these Guidelines.
3. You agree to comply with the Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulations, 2002 (“Regulations”).
4. You agree and confirm to abide by any other Rules, Regulations and Guidelines which are or will be applicable to you from time-to-time w.r.t. providing virtual consultation services.
5. You agree to display the registration number accorded to you by the Medical Council of India and/or the State Medical Council, on prescriptions, website, electronic communication and any other document(s) issued to the patient w.r.t. virtual consultation conducted by you.
6. You would begin each consultation by informing the patient of your name and qualifications.
7. You would explicitly ask the age of each patient, and if there is any doubt, seek age proof of the Patient. Where the patient is a minor, after confirming the age, you will proceed with a virtual consultation only if the minor is consulting along-with an adult (guardian or relative) whose identity will also be ascertained by you.
8. You shall ensure that each prescription shall be as per the applicable Guidelines/Regulations and will not contravene the provisions of Drugs and Cosmetic Act, 1940 and the relevant rules made thereunder (as amended for time to time). Further you shall not prescribe medicines set out in the Prohibited List in the Guidelines.
9. In all cases of emergency, you would advise the patient for an in-person interaction with a Registered Medical Practitioner at the earliest.
10. If in your clinical / professional judgement, you feel the patient cannot be provided a diagnosis or medication basis the virtual consultation, you shall mention so in the prescription (which you shall issue/maintain as part of each patient’s records) and inform the patient that he or she should visit a hospital or appropriate medical facility.
11. You will not insist on virtual consultation when the patient is willing to travel to a facility and/or requests an in-person consultation.
12. You will ensure confidentiality and not misuse patient images, data, and patient records in any manner whatsoever.
13. You will not solicit patients for virtual consultation through any advertisements or inducements whatsoever.
14. In using this platform, you will uphold the same professional and ethical norms and standards as applicable to traditional in-person care, within the intrinsic limitations of telemedicine and you will make all efforts to gather sufficient medical information about each patient’s condition before exercising your clinical / professional judgement.
15. Any disputes shall be subject to exclusive jurisdiction of courts in New Delhi.